Over the years, i have learned that it is easier to help my aunt decorate a location, fix center piece arrangements and invitations. Than to take orders at the restaurant. Although i am a people person, there is a proper way of taking orders especially during a peak hour... which at times is not only 30 minutes of a full house but sometimes over an hour close to two hours.
The register for one, seems impossible to understand. I have literally sat there and practice, ringing up fake orders but its not the same when you have someone rushing you and substituting parts. And the language that is use in the kitchen by the cooks. This has been a great example of discourse community.
However, looking back at my experience helping with my aunt plan a wedding or any other special event. I notice there is a lot of skills and experience that you need, in order to make it a successful event. There is definitely a need to solve problems and the ability to think on your toes, coming up with a great solution to whatever it is and fast. All the while remaining calm and collected as to not upset the Bride and have her worry about small details.
Like anything you need experience, with event planning not only do you need to know about center pieces, invitations, table clothes, flowers, color schemes and all that jazz. But have the ability to get the job done and keep the customer happy along the way.
Hey Ensy!
ReplyDeleteI totally agree with you, working in a restaurant isn't easy. Waiters have to know so much and also shift the language they use constantly. The cooks, the waiters, and pretty much all the staff at a restaurant are part of their own discourse community, but the waiters and waitresses have to serve as the medium of communication.
Joel Richardson
Wow, it's pretty cool how your grandparents own a restaurant! Hearing about what it's like from someone that's been behind the scene of how restaurants run and function is different. Now that I think about it, those rush hours at restaurants can get really hectic. I've never been behind the counter taking orders in that situation, but I imagine that it can't be an easy job. A different set of rules and experiences is really required to be able to excel at customer service jobs. Interacting with people continuously throughout the day while having to keep a positive attitude is not an easy job, and I really applaud those who are able to keep their composure when doing so.
ReplyDelete- Julianna Duque